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RETURN & REFUND POLICY
OUR RETURN & REFUND POLICY
1. [We operate a no return and no refund policy except where the goods you receive
are different from what you have ordered on our website or defective or
damaged.](Note:complaint will be accepted only within 24hrs of receiving product with the opening video must be considered if damages.)
2. [All goods being returned need to be sent by courier to Farooq Hameed Studio Plot:8E,7th Zamzama Commercial Lane ,Phase 5 DHA,Karachi.]
3. [We only accept returns of goods within 10 days of you placing an order through
our website.]
4. [Goods that are returned to us must be in a condition that they can be sold again.]
5. [We will credit any refund for any goods returned and that are in a saleable
condition within 30 days of receipt of the goods]
6. [We will only provide you with store credit so that you can exchange the goods
you want to return to purchase any other items from our website of the same
value.]
7. [You will be responsible for paying for your own shipping costs for returning any goods. Shipping costs are non-refundable (both side). If you receive a refund, the cost of shipping will be deducted from your refund.]
OUR SHIPPING POLICY
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Domestic shipping:
a. [We deliver orders from within Pakistan using reputable courier
companies such as [TCS, M&P, Leopards].
We also deliver domestically using our own riders.]
b. [We will deliver your order to the address that you provide when placing
the order on our website within mentioned dispatch time with every product of placing the order.]
2. International shipping:
a. [We deliver orders outside of Pakistan using reputable courier
companies such as [UPS, DHL]
b. [We will deliver your order to the address that you provide when placing
the order on our website within mentioned dispatch time with every product of placing the order, however this might take longer due to circumstances outside of our control.]
c. [You may be required to pay customs, duties or other taxes upon receipt
of goods received by you that have been shipped from Pakistan.]